Terms of Service

Last Updated: October 12, 2026

Welcome to CALVRYN. These Terms of Service govern your access to and use of our website, products, and services.

By visiting our website or placing an order, you agree to these Terms, subject to applicable law. If you do not agree, please discontinue use of our website.

1. Account Terms

You must be legally eligible to enter into a binding contract under applicable law to use our services independently.

If you create an account, you agree to provide accurate and current information and maintain the confidentiality of your login credentials.

You are responsible for notifying us if you suspect unauthorized access to your account.

CALVRYN may restrict or suspend accounts where reasonably necessary to address suspected fraud, protect website security, or comply with applicable law.

You may request account closure through our customer support channels. Information may be retained where required by law.

2. Products and Descriptions

CALVRYN makes reasonable efforts to display accurate product descriptions, photographs, specifications, sizes, and colors.

Actual product colors may vary depending on your screen or device. Minor variations may occur where appropriately disclosed and legally permissible.

Product availability may change without notice.

If a material listing error is identified, we may contact you to explain the issue and offer an appropriate resolution.

Nothing in these Terms excludes your rights concerning defective, unsafe, misdescribed, or incorrectly supplied products.

3. Pricing and Payment

All prices will be displayed in the currency stated on our website, and applicable taxes, shipping charges, and additional fees will be disclosed before checkout as required by law.

We make reasonable efforts to maintain accurate pricing. If a genuine pricing error occurs, we may contact you before fulfilling the order to explain the issue and arrange an appropriate lawful resolution.

Payments may be made using the payment methods available at checkout, which may include cards, UPI, net banking, or other supported methods.

Payments may be processed by third-party payment providers and are subject to their applicable terms.

Orders may be delayed if payment authorization fails or reasonable fraud verification is required.

Refunds for unfulfilled orders will be handled in accordance with applicable law and our refund policy.

Promotional offers may have eligibility conditions, validity periods, and usage limits, which will be disclosed with the relevant offer.

4. Order Acceptance and Cancellation

When you place an order, you submit an offer to purchase the selected products.

An automated order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance or dispatch.

Orders are subject to product availability, payment authorization, accurate delivery information, and applicable legal requirements.

CALVRYN may decline or cancel an order for legitimate reasons, including stock unavailability, suspected fraud, material pricing errors, or delivery restrictions.

If payment has been collected for an order that cannot be fulfilled, we will arrange any refund due in accordance with applicable law.

You may request cancellation through our customer support channels. Cancellation eligibility may depend on the fulfillment status of your order, subject to mandatory legal rights.

5. Shipping and Delivery

Delivery is available to eligible locations shown on our website or at checkout.

Estimated delivery times and applicable shipping charges will be disclosed before purchase, where required. Delivery estimates may be affected by courier operations, weather, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

If an order is delayed, lost, or delivered in a damaged condition, please contact CALVRYN through our website with your order details.

We will investigate the issue and provide an appropriate resolution in accordance with applicable law and our published policies.

Nothing in these Terms removes your legal rights concerning non-delivery or failure to provide the purchased product or service.

6. Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are governed by CALVRYN's published return and refund policy.

Return eligibility may depend on the product's condition, the nature of the issue, and any lawful conditions disclosed before purchase.

Certain products may be excluded from voluntary returns for legitimate reasons, including hygiene, personalization, or perishability, where permitted by law.

These exclusions do not remove mandatory consumer rights concerning defective, unsafe, misdescribed, or incorrectly supplied products.

Approved refunds will generally be processed through the original payment method where practicable, or through another lawful method agreed with the customer.

Refund processing times may depend on the payment provider or financial institution. Applicable refund conditions will be communicated through our published policy.

7. Prohibited Uses

You must not use our website:

• For unlawful activities or fraudulent transactions.

• To submit false or misleading information.

• To violate intellectual property rights.

• To upload malicious software or harmful code.

• To attempt unauthorized access to our website or systems.

• To interfere with website security or operation.

• To misuse promotional offers, payment systems, or returns procedures.

• To distribute abusive, threatening, or unlawful content.

CALVRYN may investigate suspected misuse and take proportionate action where justified and permitted by law.

8. Intellectual Property

Unless otherwise stated, CALVRYN's branding, logos, website design, original text, graphics, and other original content are owned by or licensed to CALVRYN and are protected by applicable intellectual property laws.

You may use our website for personal shopping purposes. You may not reproduce, distribute, modify, or commercially exploit our content without permission, except where permitted by law.

Third-party trademarks and product names belong to their respective owners.

9. Third-Party Services

Our website may use third-party services, including Shopify, payment gateways, analytics tools, and delivery partners.

Third-party services may be subject to separate terms and privacy policies. CALVRYN remains responsible for its own legal obligations to customers.

10. Website Availability and Disclaimers

We make reasonable efforts to keep our website available and accurate. However, uninterrupted or error-free operation cannot be guaranteed.

To the extent permitted by law, website features and general informational content are provided on an as-available basis.

Nothing in this section excludes statutory consumer rights, applicable product warranties, or remedies that cannot lawfully be excluded.

11. Limitation of Liability

To the extent permitted by applicable law, CALVRYN will not be liable for indirect or consequential losses that are not reasonably foreseeable and arise from website use or access delays.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, product liability, or other matters where limitation or exclusion is prohibited by law.

These Terms do not restrict your statutory rights concerning defective products, incorrect descriptions, non-delivery, or other consumer protection matters.

12. Indemnity

To the extent permitted by law, you may be responsible for direct losses reasonably incurred by CALVRYN as a result of your fraud, unlawful misuse of the website, or material breach of these Terms.

This provision does not transfer liability for CALVRYN's own unlawful conduct or any liability that cannot legally be transferred.

13. Privacy

Your use of our website is also subject to CALVRYN's Privacy Policy, which explains how personal information is collected, used, stored, and shared.

Where applicable law requires consent for a particular processing activity, we will seek that consent as required.

14. Changes to These Terms

CALVRYN may update these Terms to reflect changes in its services, business practices, or applicable law.

Updated Terms will be published on our website with a revised date. Changes will apply as permitted by law and will not override mandatory consumer protections.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to mandatory consumer protection laws and applicable jurisdiction rules, disputes will be handled by the competent courts or tribunals with jurisdiction under Indian law.

Nothing in this section prevents consumers from approaching a consumer commission or other forum legally entitled to hear their complaint.

16. Complaints and Grievance Redressal

If you have a complaint concerning an order, product, payment, delivery, or these Terms, please contact CALVRYN through the customer support details published on our website.

Include your name, order number where applicable, and a description of your complaint.

We will acknowledge and address complaints within the time limits prescribed by applicable law.

17. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

18. Contact Us

For questions about these Terms, orders, or our services, please use the customer support contact details published on the CALVRYN website.

Thank you for shopping with CALVRYN. We appreciate your trust and aim to provide a clear, fair, and reliable shopping experience.